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FAQ

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FAQ

Q1: Are you a factory or trading company?

We are a factory.

Q2: How does your factory do regarding quality control?

We have CE certificate for sheet extruders and thermoforming machines. We also made machines according to CSA certificate before.

Our boss has rich experience in field of sheet extruder and thermoforming machines. So if we get the feedback from customers and will improve our machines ASAP.

Q3: How long is the warranty period?

Electrical parts of the machines have half year warranty and mechanical parts have one year warranty.


Q4: What's the main market of your company?

Our products are well sold throughout the country and exported to many different countries, such as, Southeast Asia, Russia, Europe, Middle East, Africa, America and etc.

Q5: Can we visit your machine operation in your factory?

Yes. We could run our machines in our factory or take you to our nearby customers’ factory to see the production.

Q6: Where is your factory located?

Our factory is located in Pingyang County, Wenzhou City, Zhejiang Province, China. You could take high speed train to Ruian station or by flight to Wenzhou airport. We could pick up you from Ruian train station or Wenzhou airport. It takes around 50 minutes from Wenzhou Airport by car and 25 minutes from Ruian train station by car. 

Q7: What are your payments?

Normally, we accept 30% of total amount by T/T as down payment and balance will be paid by T/T before shipment. We also accept LC as payment depends on the amount of order.